VPS & Dedicated Server FAQ

Our NVMe VPS plans come with 1 GB, 2 GB, 4 GB (2 or 4 vCPU) and 8 GB of RAM. Every plan runs on AMD Ryzen hosts with NVMe storage and includes a 1 Gbps port with unlimited traffic, one public IPv4 address, full root access, a free on-demand backup and self-service OS reinstall. Need more memory or a custom size? Tell us what you need.

A 1 GB VPS is a practical fit for a small site, a WireGuard VPN endpoint, a bot, a monitoring agent or a development environment. A 2 GB VPS gives more headroom for production WordPress or several services; actual needs depend on traffic, plugins and caching. See the full sizing comparison.

You can choose Debian 13, Ubuntu 24.04 LTS, Rocky Linux 9 or AlmaLinux 9 when you order, and switch to any of them later with the self-service reinstall in the control panel.

Our VPS and dedicated servers are hosted in our datacenter in Corbeanca, just north of Bucharest, Romania, inside the European Union. Romania is a central location for low latency across Europe; your exact latency depends on your own network route.

Yes. Contact support from your client area and we can move the service to a larger plan. Before the change, take a fresh backup and confirm a maintenance window with support.

Our dedicated server plans range from entry AMD Ryzen systems to higher-core-count configurations, all with NVMe or SSD storage, one IPv4 address and unmetered traffic. Each product page lists the exact CPU, RAM, storage and network.

Dedicated servers are normally delivered within 48–96 hours after payment, including hardware checks, OS installation and basic validation. Your server appears in My Servers right after payment, so you can follow its status there.

Through the panel, not by email. When the server is handed over, its IP address and login details can be downloaded once from My Servers. After that, the login details are removed from the panel and cannot be downloaded again, so store them safely and change the root password.

Yes, on request. Contact us before ordering to confirm hardware compatibility and installation options, and we will install Proxmox VE or mount the ISO you need.

Visa and Mastercard cards, processed on the secure payment page of NETOPIA Payments; we never see or store your full card number. Bank transfer is also possible: contact us for a pro forma invoice, and the service is activated once the funds arrive.

All payments are charged and invoiced in Romanian lei (RON). Prices in euro are shown for reference, so the RON amount of a renewal may change with the exchange rate. The details are in clause 8.6 of the terms and conditions.

Yes. When you pay by card you can save it for automatic renewal with a separate, explicit consent. At least 7 days before each charge we email you the date, the exact amount, the service and the last four digits of the card. You can switch automatic payment off or remove the card at any time under My Account → Automatic payment. It takes effect immediately and is free of charge.

Open My Account → My Recurring Payments and press Renew next to the service. Each row shows the server label, IP address and VM ID, so you know exactly which server you are paying for. We also email you a reminder with a payment link before the due date.

Standard VPS plans have no setup fee. Any one-time fee for a dedicated or custom configuration is shown before checkout.

Yes. An invoice is issued for every paid order and can be downloaded under My Account → Order history and details. Ordering for a business? Add your company name and VAT number to the billing address before you order, and they will appear on the invoice.

Your server keeps running until the end of the period you paid for. If the renewal is not paid, the service is suspended the following day. During the 30-day suspension period, paying the renewal reactivates it automatically. After that, the server is permanently deleted, its IP address is released and it cannot be restored, so renew or save your data in time.

Press Cancel next to the service in My Recurring Payments. This stops future renewals, and the server keeps running until the end of the period already paid. Consumers also have a 14-day right of withdrawal, described in section 11 of the terms and conditions.

Everything lives under My Account → My Servers. For each VPS you can:

• start it, shut it down gracefully, force a stop or reboot it;
• open a browser console, even when SSH is unreachable;
• take an on-demand backup and restore the VPS from it;
• reinstall the operating system;
• add or generate an SSH key;
• give the server a label, so you can tell your machines apart.

Yes. The Console button in My Servers opens your VPS screen in a new browser tab, with full keyboard access. It is the way back in when SSH is not an option, for example after a firewall mistake or a broken network configuration. The console is available while the VPS is running, and each console link is single-use and tied to your account and server.

With an SSH key, as root. In My Servers you can paste an existing public key or generate a new key pair directly in your browser. A generated private key is shown to you once and is never sent to us; we only store the public key. Then connect with ssh -i <key file> root@<your IP>.

Yes. Choose Reinstall OS, pick a system and type the VM ID to confirm. The reinstall erases the disk, so a safety backup is taken automatically first; it becomes your panel backup and replaces any previous one. If that backup cannot be taken, nothing is erased. Your IPv4 address stays the same, and your SSH key is kept unless you provide a new one. The server is usually back online within minutes.

Give each server a label in My Servers. The label, the IP address and the VM ID are also shown next to every service in My Recurring Payments, so you always renew the right machine.

Yes. Every VPS includes a free backup you control from My Servers: Backup saves a full copy of the server and Restore rolls it back to that copy. You keep one backup at a time; a new one replaces the previous one, and the date of the last backup is shown in the panel. Restoring replaces the current disk with the saved copy, so changes made after the backup are lost.

Yes, for anything important. The panel backup lives on our platform and is the quickest way to undo a bad change, but it should not be your only copy. Keep independent, application-aware backups in a separate location and test restoring them from time to time.

A routed /29 has 6 usable addresses, a /28 has 14 and a /27 has 30. If you only need one more address, there is also a single extra IPv4. All of them are monthly add-ons for an active TinyServers VPS and require a valid use case. Compare them in the IPv4 add-ons category, or check the CIDR table and calculator.

Usually within minutes. Allocation runs automatically after payment, and we email you the assigned addresses; it can take longer if additional checks are needed. If you have more than one server, choose which one receives the route in My Account → My Subnets, where you can also follow the status. The target server must be delivered and not suspended. For a /26 or larger, contact us first.

Yes, if you have a legitimate use. Open a request in My Account → Support requests with the IP address and the hostname you want, and tell us what the server will be used for. Before we set the PTR record:

• the hostname must have an A record pointing to the same IP address, set directly in your domain's DNS zone (not through a CNAME to another domain);
• if the server will send email, describe the traffic: what kind of messages (transactional, notifications, newsletters), the software you use and the approximate daily volume. For newsletters, also tell us how recipients subscribed and how they can unsubscribe;
• every domain you send from must have SPF, DKIM and DMARC records.

We monitor outbound SMTP traffic and the reputation of all our IPv4 addresses on public blocklists. Unsolicited bulk email is not permitted under our terms and conditions, and we reserve the right to block outbound SMTP traffic from any server to protect the reputation of our IPv4 addresses.

If you are a customer, sign in and open My Account → Support requests: you can start a request, attach files, reply and see the full history in one place. You can also use the contact form or write to contact@tinyservers.eu.

The delivery page explains provisioning times, and the terms and conditions cover payments, renewals, cancellation and your rights as a customer.